Automate your paperwork and be amazed how much time you save. Time is money after all.

Cloud based, no-install B2B software solution to optimize your business:

  • Time & Attendance
  • Automated overtime and CBA calculations
  • Employee management
  • Shift planning
  • Payroll and billing
  • CRM
  • Recruitment tools



Our service standards

You always receive the same attention and care from HourSmart whether you are large or small company.

Standard Service Level Agreement

Time of service (P1) customer service Email and chat helpdesk support, available 24 hours, 7 days a week.
Usability (K0) Our best effort is given to perform website maintenance at off hours in 5 minute windows daily.
Service accessibility (T1) customer service Helpdesk Response time: chat 80% under 2 min, e-mails 80% under 4h (time of service P1).
Reaction time (V1) customer support 4h-48h weekdays, by level of urgency.
Providing solution (R2) customer support 70% of customer service inquiries are resolved by the helpdesk upon contact. Problems, that for any reason are not solved right away, are handled and prioritized by our support experts.
When solution provided (V2) customer support Cases that are not solved directly upon contact are addressed by senior support teams on weekdays 24 hours after the helpdesk ticket is submitted. Support is prioritized by the level of urgency determined by our support staff.

We are here for you

HourSmart Help desk and online wiki help pages are available to assist you 24/7.


In case you prefer personal training or consulting, HourSmart has an ecosystem of experienced professional trainers and consultants who can help you successfully set up your HourSmart account. Just place an order online. You may choose to outsource all or desired parts of the process.

Technical details

Easy-to-use software is the basis of our operations alongside customer oriented mindset. We use modern technology and automation to keep usability simple and easy, and all user data secure.

  • Modern technology
  • Role based security and authorization
  • Encrypted data and secure connections
  • Daily data backups
  • Cloud based - no installs, use on any modern web browser

Integrations

Hoursmart integrates easily to all standard payroll and billing solutions and provides also generic reports.

  • APS
  • ADP
  • Gusto
  • Intuit
  • PayDay
  • Paylocity
  • Xerox
  • WebHR
  • etc.

Please contact our 24/7 helpdesk chat if you need more information.

Product Description

STANDARD FEATURES

Each configuration begins with the Standard Features wich are included in every account.

  • Manage your employees work time, resources and reporting electronically.
  • Various organization types and industries supported.
  • Reduce the need for manual data entry, shuffling Excel spreadsheets or hour report slips - save your time and nerves.
  • Manager and employee self-service access divides your workload.
  • Unlimited number of pay groups and periods; weekly, bi-weekly, semi-monthly, monthly
  • Unlimited number of pay types; salary types, benefits, allowances, supplements




Additional HourSmart features


You can activate or deactivate the following optional features according to your company's needs at any time.

PAYROLL FEATURES

Keep your employee satisfaction and productivity high by making salary calculations and payments on time. Whether you calculate salaries in house or have an outsourcing payroll partner, HourSmart will make you more efficient. Easily export data to payroll or benefit from HourSmart's integrated single-platform one-click payroll solution.

Either way you will be able to contrally review and manage earned salaries on time reports. Smooth payroll process is a keystone for any business.


EMPLOYEE WORK SHIFT PLANNING AND MANAGEMENT

Employee shift planning old fashioned way using Excel, calendar or just plain paper takes many hours or days to complete. It is often stressful task with high rate of human errors and typos. Why not modernize it? With HourSmart once you make a work shift entry it is ready for late arrival notifications, payroll, and billing purposes. We offer centralized and web based shift planning software electronically accessible by selected employees. Guaranteed to save your time and nerves.


BILLING AND PRICING FEATURES

Combine two tasks in one - avoid separate tracking of work hours for payroll and for service billing respectively. Easily export billing data to accounting and quickly create invoices or billing reports for your customers to approve. Process large amounts of billing data in moments and minimize human errors.


CRM

Imagine the pain of trying to find a specific customer document from your emails or various memory sticks just minutes before going in an important customer meeting. You know it is somewhere in your inbox or maybe you sent it to one of your colleagues? Easily avoid this scenario and keep all customer related data secure on one platform.


RECRUITMENT SOLUTION

Increase your chances on hiring the best applicants for you or your customer. All recruiting related data and progress updates on single platform for easy access. Simplify application process and receive job applications via an embedded online form. Most qualified applicants do not just sit around and wait, so snatch them before your competition does.


HELPER MOBILE SOLUTION

Caretakers and maintenance professionals need to remember many crucial details while often being on a tight schedule. Driving around the same block twice or calling back to supervisors to double check task details does not save anybody’s time. Stressed out employees and supervisors noticeably drop service level. And impeccable service is what sells.

Helper mobile solution helps you help others. Easily coordinate and monitor on-site employee task progress and communicate important details with your team real-time and on the go.


SOTE-SOLUTION FOR FINNISH CARE SECTOR

Simplify handling process of service vouchers (palveluseteli) and eliminate the risk of human errors by automatically accounting for service voucher values and deductibles.


ONLINE BOOKING CALENDAR

Your customers would enjoy having the ability to book their appointments online whenever it is most convenient for them. You might just keep that one new customer, who was too tired to call your booking service or it was off hours. Nowadays online booking possibility is becoming more of an expectation. More sales to you and less stress to your customers - a win win solution.


MISCELLANEOUS ADDITIONAL FEATURES

To fully boost your business, choose from our miscellaneous additional features.


Please answer following few preliminary questions about your company to calculate the cost and savings of your custom HourSmart package.

Preliminary Questionnaire











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