Tuntinetti English user manual : Transfer to external billing and servicesedel portals

Time reports > Billing reports by customer


The following explains how it is possible to transfer billing reports from Tuntinetti to an external billing service. The reported billable hours can be transferred to a billing service with a click of a single button.





Transfer to billing

The digital transfer of billing reports makes it possible to connect an external billing software to Tuntinetti. The same service that is normally used in your company for billing (for example Finvoice-compatible, Isolta Archimedes, Asteri Laskutus, ProCountor, Administer...) can be connected to Tuntinetti with this feature.


You should usually contact Tuntinetti's customer service about billing transfers. You can call our free customer service 09-6898 8222 or send us email asiakaspalvelu@tuntinetti.fi. Depending on the billing software which is used there can be two different ways of transfering the billing data:

  1. Transfering the data with a data file. This means that the data is downloaded and sent to the billing software.

  2. Digital integration, which means that billing accounts need to be created in the billing software and Tuntinetti.

    For example Netvisor needs integration information from Netvisor's customer service.

The needed settings

To transfer billing reports to an external billing software you have to activate the "Transfer to billing" additional feature in the Tuntinetti's paid features. You also have to add the billing software's API key to Tuntinetti's settings and Tuntinetti's IP address to the billing software's settings.

Selecting a time period

First you must choose the time period of the report. The report can be viewed by clicking "Show month". In the period selection drop-down window you can choose a period to be shown:

  • Monthly

By setting the start and end dates you can easily view reports between precise dates. To view the report with start and end dates click "Show range".



In the preview mode settings you can decide if the reports will be refreshed to the page automatically, on-demand or download only. This can be useful if the reports are large and page refreshing takes a lot of time.


Selecting customers and projects

Customers and projects can be selected in the windows in the lower part of the page. First you must filter projects by selecting a customer or customers. Customers and projects can be searched with a word search under each selection window. By clicking "Filter" the window is updated matching the word search and "Clear filter" resets the window. "Select all" selects all of the objects.

You can also select multiple objects while searching. Consecutive rows can be selected painting them with mouse or with the SHIFT-button and multiple single rows with the CTRL-button.


Define the hourly price in the Projects tab

So that reported hours could be billed each project must have an hourly price. The prices can be set in the Projects tab in the section Basis for billing.

By clicking the "Pricing" button you can modify the pricing settings in detail.



When you have set the pricing settings in the Projects tab you can transfer the billing reports to an external billing software in the Time reports > Billing reports by customer tab.


Transferring hours to billing

The reported hours can be transferred to an external billing software by clicking the desired software's icon in the top of the page. For example Verkkolaskut.fi icon.



Clicking an icon opens up a confirmation window where the transfer should be verified by clicking "Ok".


PSOP integration


Electrical servicesedel- and purchasing service programme (PSOP) is a new, national solution to support arranging welfare services and reform of operating model. Material transfer from Tuntinetti to PSOP programme is possible with an integration.

To activate the feature "PSOP-SOTE-solution for Finnish care sector" you should take contact to Tuntinetti customer support (by e-mail asiakaspalvelu@tuntinetti.fi or by phone +358 9 6898 8222).


Before using you should control Basic settings-page that your company’s ID is the same that is in Digia programme.

Obligatories in PSOP-programme

Create to PSOP-programme a separate userID for Tuntinetti integration, for example integration, that is used by the integration with machine language. You do not need to create a user equivalent to this in Tuntinetti.  

This userID and password should be saved in Basic Settings-tab.

Service producers code in PSOP-programme

In PSOP-programme every company's unit has an obligatory of service producers code (these are manually defined).

Customer ID in PSOP-programme

In PSOP-programme Customer´s customer ID is also an obligatory:


Serviceproducers code


Serviceproducers code goes to Units-page as Unit ID to the field on the right side. Serviceproducers code should be created also in PSOP-programme. If serviceproducers code is wished not to be used, it can be left empty. This field should be empty also in those Units that are outside of the integration.


PSOP-customer number in Tuntinetti


Customers PSOP-customer number should be saved in Tuntinetti’s Customers page in Customer id-field (other can be used if several customer ID fields, in picture belov Transfer ID). Customer ID can include numbers, letters and other marks.



Transferring material from Tuntinetti and identification of purchasing power

Collating projects

By collating projects, you will get a table of all employees' working hours for a given project.

Collating customers

By collating a customer's projects, you can collect all the hours logged by employers for a single customer in a single project in one table. Projects are then shown in their own column.

Collating according to headquarters

Provided that both "Include branch companies" and "Collate customers" are selected, customers can be collated according to headquarters by selecting "Group customers according to their main place of business". This way you can create bill for the headquarters.


Starting to move material from Tuntinetti to PSOP-programme is launched at Billing reports by customer screen with PSOP-button: 

When you click the button, you will get a screen where you fill in Tuntinetti the customers projectbased identifications of purchasing power.



Transferring material from Tuntinetti, linking together identifications of purchasing power


When the identifications of purchasing power are confirmed, opens a view, where in Tuntinetti you link servicebased salarycodes that match purchasing power includings in PSOP-programme


To note: With PSOP integration you can only add new, succesful and real events. Possible interruptions, cancellations and changes can only be done in PSOP-programme itself. With the electrical integration you can’t fix, delete or update events you have already sent.


Transfer is started by clicking “Save and send” and programme gives possible errors and feedbacks on the screen. When you are ready, choose “close window”. To note: Test by transferring a small material first at a time so you can be sure that it works as expected.

Examples

  • If a customer has parallel identifications of purchasing power, you should create own project to Tuntinetti for each of them. In updatewindow of identification of purchasing power is specified which project it matters.
  • If a customer has several identifications of purchasing power in a row for the same project, you change a new identifications of purchasing power in use when it begins (and all the previous materials have been transferred and closed). In the programme there can’t be saved an identification of purchasing power at the same time with one that is valid.

NOTE! The same material cannot be transferred twice even if you have deleted the earlier transferred material from PSOP before transferring the material again.


Palse integration


Palse.fi-portal is an electric solution for public actors for servicesedel- and purchasing service. Material transfer from Tuntinetti to Palse.fi-portal is possible with an integration.

To activate the feature "Palse-solution for Finnish care sector" you should take contact to Tuntinetti customer support (by e-mail asiakaspalvelu@tuntinetti.fi or by phone +358 9 6898 8222).

When the feature has been activated you should add Palse integration ID and password on Basic Settings-tab. This ID and password can be asked from Palse technical support.

Transferring material from Tuntinetti and identification of purchasing power

Collating projects

By collating projects, you will get a table of all employees' working hours for a given project.

Collating customers

By collating a customer's projects, you can collect all the hours logged by employers for a single customer in a single project in one table. Projects are then shown in their own column.

Collating according to headquarters

Provided that both "Include branch companies" and "Collate customers" are selected, customers can be collated according to headquarters by selecting "Group customers according to their main place of business". This way you can create bill for the headquarters.


Starting to move material from Tuntinetti to PSOP-programme is launched at Billing reports by customer screen with Palse-button.

When you click the button, you will get a screen where you fill in Tuntinetti the customers projectbased identifications of purchasing power.

Transferring material from Tuntinetti, linking together identifications of purchasing power


When the identifications of purchasing power are confirmed, opens a view, where in Tuntinetti you link servicebased salarycodes that match purchasing power includings in Palse.fi-portal.

To note: With Palse.fi integration you can only add new, succesful and real events. Possible interruptions, cancellations and changes can only be done in Palse.fi-portal itself. With the electrical integration you can’t fix, delete or update events you have already sent.

Transfer is started by clicking “Save and send” and programme gives possible errors and feedbacks on the screen. When you are ready, choose “close window”. 

To note: Test by transferring a small material first at a time so you can be sure that it works as expected.